As a principal at Cresa in Dallas, Jeff Pappas represents corporate clients on a national and international basis, managing their global real estate strategy through location advisory and labor market analytics. Jeff assists companies in identifying, evaluating, and selecting the optimal location for their capital investments. Such projects cover a wide array of related factors, including sites, infrastructure, labor demographics, state and local taxes, and incentives. With over 22 years of experience, Jeff has conducted site analysis projects in every region of the United States and Canada, as well as multiple markets within Europe, Asia, Latin America and Africa. Jeff’s skills include location screening, in-field site evaluations and negotiating economic incentives for a wide range of clients, particularly in the contact services, BPO and technology industries.
Jeff’s areas of analysis include offshore and outsourcing partnerships, national market segmentation / sizing, and economic analysis and Jeff has written extensively on the call center market in Latin America. His specific experience includes location analysis, economic research, financial analysis, site evaluation, real estate negotiations, strategy assessments, and marketing analysis.
In 2011 and 2012, Jeff was named by Nearshore Americas to its prestigious Top 50 Latin America Power Ranking list, which list reflects the very best in Americas-focused outsourcing services leadership. From 2010 through 2013, D CEO Magazine honored Jeff as a Power Broker of the Year. Also, the Dallas Business Journal recognized Jeff as a 2013 Top Broker in DFW.
Jeff writes widely on site selection issues and methods, labor market analysis and economic development; recent topics include: labor market evaluation, labor force trends and emerging international BPO markets. He has spoken before many professional groups including the Denver Economic Development Partnership, Metro Hartford Alliance, Caribbean Investment Forum and the Nicaragua Investment Forum.
Jeff earned a Bachelor of Behavioral Science degree in Communications from Hardin Simmons University, where he also played collegiate soccer. Aside from being an active writer and speaker, he devotes a significant amount of his personal time to coaching girls’ select soccer, focusing on skill and player development for the D’Feeters Soccer Club of Dallas. As a patron of the arts, he is also active with the Nasher Sculpture Center’s Avant-Garde Society and AT&T Performing Arts Center’s Center Circle.
Also, Jeff is an active committee member for both St. Monica Catholic School and Thomas Jefferson High School alumni board in Dallas, Texas.